Privacy and Terms
Oktoberfest On The Coast (Gold Coast, Sunshine Coast) is committed to using our best efforts to ensure the security of your transactions on www.oktoberfestonthecoast.com.au (the “Site”) and protecting the privacy of the information you chose to share with us. By choosing to visit our Site, you are accepting the practices, terms and conditions described in this Security and Privacy Notice. Please feel free to contact us with any questions or concerns you may have regarding these policies.
We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Gump Sunshine Coast Pty Ltd. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser) then SSL is active. You can also double-check by looking at the URL line of your browser.
When accessing a secure server, the first characters of the site address will change from “http” to “https”. It is important for you to protect against unauthorised access to your credit card information, to your password and to your computer. Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you’ll be unable to connect to the server so you won’t have to worry about mistakenly placing an order through an unsecured connection.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
What kind of information do we collect?
We may collect and store personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, product reviews and ratings, etc., when you create an account with us, place an order online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online.We collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data and reference site domain name. We also collect information regarding customer traffic patterns and site usage.
How do we use your information?
To process and fulfil your order, including to send you emails to confirm your order status and shipment, and other related emails:
- to communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, surveys, contests, and promotions, unless you have directed us not to contact you with promotional communications via our opt-out procedure;
- to administer and fulfil our contests and other promotions;
- to help us learn more about your shopping preferences;
- to help us address problems with and improve our site design, products and services;
- to enhance your shopping experience;
- to analyse trends and statistics;
- to protect the security or integrity of our Web sites and our business;
- to contact you if necessary
We use a third-party tracking service to track non-personally identifiable information about visitors to this Web site in the aggregate. Any information we track in this manner is anonymous, limited to usage and volume statistics, and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.
Who do we share your information with?
We engage with third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorisation, order fulfilment and shipping, marketing, public relations and other activities, survey, sweepstakes and contests administration, Web site evaluation and data analysis. We provide personal information to these third parties, but we authorise them to use this information only in connection with the services they perform. These parties may also collect information directly from your use of our site, but we prohibit them from using such information in anything other than an aggregated non-personal form.We may share aggregated demographic information with our partners and advertisers.
Aggregate demographic information is not linked to any personal information that can identify any individual person.We may release personal information if we believe in good faith that we are required to by law or such release is necessary to protect the rights, property or safety of email@example.com, or any of our affiliates, business partners, customers or others.
As with any business, it is possible that we might go through a business transition, such as a merger, acquisition, sale of all or a portion of our assets, or sell or buy other assets. In such transactions, information about customers often is among the transferred assets. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You consent to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary.
You always have the option to “opt-out” of our email program or “Your Account” at anytime. If at any time you no longer wish to have Gump Sunshine Coast Pty Ltd contact you, or to receive information, emails or notices from firstname.lastname@example.org or our partners, simply opt out. Also, you will always have the right to access, modify or delete information in “My Account.”
If you have any questions about this policy or if you wish to make a complaint about how Gump Sunshine Coast Pty Ltd has handled your personal information, please contact us on (+61) 0439 112 522 or email@example.com